Privacy Policy
Last updated: November 21, 2025
Doctor 305 (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you share when you visit our website or submit your information through our forms. By using this site, you agree to the practices described here.
1. Information We Collect
We may collect two main types of information:
a) Information You Provide Directly
This includes information you share when you:
Fill out a contact or appointment form
Request the $35 New Patient Special
Call us, email us, or send us a message
Common examples:
Name
Phone number
Email address
Preferred appointment time
General description of your pain or condition
b) Information Collected Automatically
Like many websites, we may collect certain information automatically through:
Log files (IP address, browser type, referring pages, date/time of visit, etc.)
Cookies or similar technologies that help us understand how visitors use the site and improve performance.
This usage data is generally not used to personally identify you, but to analyze trends and improve the site.
2. How We Use Your Information
We may use the information we collect to:
Contact you to confirm appointments or follow up on your requests
Provide you with information about our services and offers
Send service-related messages (e.g., reminders, updates about your booking)
Send occasional marketing communications (you can opt out at any time)
Improve our website, marketing campaigns, and patient experience
Comply with legal or regulatory obligations
If you are an active or prospective patient, some of the information you share may be considered health information and treated with additional care consistent with applicable privacy and health-information laws.
3. Cookies & Tracking Technologies
We may use cookies or similar technologies:
To remember your preferences (for example, language or form fields)
To understand how visitors interact with our pages
To help us improve ads and campaigns
You can adjust your browser settings to refuse cookies or alert you when they are being used. Some parts of the site may not function correctly without cookies.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited situations:
Service Providers: With trusted vendors who help us operate our website, manage forms, send SMS/email reminders, host data, or provide other technical and administrative support. These providers are expected to protect your information and use it only for the services they provide to us.
Legal Requirements: When required by law, regulation, subpoena, court order, or government request.
Business Transfers: In the event of a merger, acquisition, or similar transaction, your information may be transferred as part of the business assets.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
Provide services and manage your relationship with us
Comply with legal, regulatory, or reporting obligations
Resolve disputes and enforce our agreements
When information is no longer needed, we may delete it or de-identify it in accordance with our internal policies.
7. Your Choices
You have certain options regarding your information:
Update / Correct: You can request that we update or correct your contact details.
Marketing Communications: You can opt out of receiving marketing emails or SMS by following the unsubscribe instructions in the message or by contacting us.
Do Not Track: Our website may not respond to all “Do Not Track” signals from browsers, as practices are still evolving.
8. Children’s Privacy
Our website and services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we learn we have received such information, we will delete it as soon as possible.
9. Third-Party Websites & Links
Our site may contain links to other websites, services, or social media platforms that are not operated by Doctor 305. We are not responsible for the content, privacy practices, or policies of those third parties. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the site after any changes are posted indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Doctor 305 / Doctor Pain
3785 NW 82nd Ave, Suite 315
Doral, FL 33166
Phone: 305-300-0999